Frequently Asked Questions
Everything you need to know about your TréLuxe journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are TréLuxe products suitable for all hair types?
Yes, our products are formulated to work across a diverse range of hair textures, specifically focusing on providing moisture and definition for wavy, curly, and coily patterns.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.
Are your products sulfate and paraben-free?
Absolutely. We pride ourselves on using clean, high-quality ingredients. All TréLuxe products are free from sulfates, parabens, silicones, and artificial dyes.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Please check our shipping page for a full list of available destinations.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.